Frequently Asked Questions

What kind of products does Marmorique offer?

We specialize in premium marble home décor designed to bring timeless beauty into modern Dutch interiors. Our collection includes marble trays, candle holders, coasters, sculptures, and more—crafted for those who value simplicity, quality, and elegance.

Where is Marmorique based?

Our company is proudly registered in the Netherlands. Our main office is located in Culemborg, where our creative and customer service teams operate. We also work with a trusted warehouse in Hong Kong for direct fulfillment and global logistics.

Do you ship within the Netherlands?

Yes, absolutely. We ship directly to addresses across the Netherlands. Orders are typically delivered within 3–5 business days, depending on your location. All parcels are securely packed to ensure they arrive in perfect condition.

How much is shipping within the Netherlands?

We offer standard domestic shipping at a reasonable rate, and occasionally offer free shipping promotions within the Netherlands. Shipping costs are clearly displayed at checkout before payment.

Are import duties or VAT included?

Yes. For customers in the Netherlands, all applicable VAT is included in your final purchase price. There are no additional import duties or unexpected fees.

Can I return my order if I’m not satisfied?

Yes. We offer a customer-friendly return policy that aligns with EU regulations. You may return unused items within 30 days of delivery. Please refer to our Return & Refund Policy for full details.

How do I get in touch with customer service?

You can contact our friendly support team by emailing support@marmorique.com. We aim to respond within 24 hours during business days.

How do I know your products are good quality?

We’re proud to maintain excellent customer feedback and independent reviews on Trustpilot. Our customers often describe our pieces as “classy,” “heavy and elegant,” and “beautifully packaged.”

Do you offer gift-ready packaging?

Yes. All orders are shipped in tasteful and secure packaging, making them suitable for gifting. If you have a special occasion, you’re welcome to reach out for custom notes or recommendations.

Where can I see your designs in real homes?

Visit our Instagram page at instagram.com/marmorique for inspiration, styling ideas, and features from our customers across the Netherlands and beyond.

Thank you for choosing Marmorique—where timeless design meets thoughtful craftsmanship.